COMFORT GUARANTEE
We offer a Comfort Guarantee, allowing you to return your shoes for a full refund if they are in perfect condition (not damaged and not worn on a golf course).
Before sending the shoes, please contact us at [email protected] with your order number and the details of the return.
Shoes must be returned with No Commercial Value declared; otherwise, you may be responsible for customs duties.
Refunds will be issued to the original payment method, if the return is made within 30 days of the shipment date.
The client is responsible for return shipping to our warehouse in Portugal.
Refunds are processed only after we receive the merchandise and confirm it is in perfect condition.
Note: Personalized items cannot be returned or exchanged.
SIZE EXCHANGE
If you would like to exchange your shoes for a different size, Lambda would be delighted to assist you.
Before sending the shoes, please contact us at [email protected] with your order number and the details of the size exchange.
The shoes must be in perfect condition (not damaged and not worn on the golf course).
Return shipping costs to our warehouse in Portugal are the client’s responsibility.
The replacement pair will be shipped only after we receive the product and verify its condition.
Lambda will cover the shipping costs of the replacement pair for the first exchange only and send it to the same address (within the same country).
Note: Personalized items cannot be returned or exchanged.
For returns and exchanges our address is:
Company: Come2Progress Unipessoal Lda
Address: Travessa de Santa Maria, 109
ZIP: 4650-139 Idães – Felgueiras
Country: Portugal
Phone: +351 255 330 169